Facility Manager

Job Description

Job Description

Company Introduction

Our client is a leader in Hospitality and Healthcare.

Job Responsibilities and Duties

• Manage budgets and daily/monthly reporting;
• Chair Staff Meetings;
• Ensure that all new staff are given a full induction program and ensure that all staff have a program of ongoing education, training and development and that all mandatory training required to perform roles is completed and subject to regular updates;
• Be familiar with and ensure that the home is compliant with the latest standards of care issued by the Social Care Standards Authority;
• Maintain quality standards and ensure health and safety compliance;
• Liaise with, and maintain partnerships with, other local community organizations;
• Ensure that activities such as personal care and administering of medicines is done within regulations;
• Oversee the organization of activities for residents;
• Deal with any complaints / concerns of residents and their relatives;
• Oversee the execution and following of the company policies and procedures;
• Develop constructive and cooperative working relationships with customers including AACC, Social Care Standard Authority and Suppliers;
• Ensure that the care services are clearly visible as a local Resource integrated within the community;
• Safeguard and promote the welfare of the residents;
• Plan, direct and coordinate the operations of the Care Home;
• Manage daily operations and plan the use of materials and human resources;
• Oversee activities directly related to providing a good service to the residents;
• Review activity reports and other performance data and determine areas needing cost reduction, increased efficiency and improvement;
• Establish and implement departmental policies, goals, objectives, and procedures conferring with the government officials and staff members as necessary;
• Determine staffing requirements and oversee personnel processes;
• Supervise the departmental seniors to ensure they adhere to the company’s policies and standards in achieving its goals;
• Anticipate issues, prioritize and develop a proper action plan, and ensure that they are completed within set deadlines;
• Monitor the departments to ensure that they efficiently and effectively provide the needed services while staying within budgetary limits;
• Provide regular information to the Directors on all matters relating to resident admissions, moves, incidents or events together with purchases and equipment requirements;
• Provide regular written reports as required/requested internally or externally. These will be completed in a clear and cohesive manner to ensure that the key facts are clearly identified;
• Ensure that all of the Care Quality Commission’s requirements of written record keeping and notifications are strictly adhered to;
• Be aware of consumption in the nursing and caring areas;
• Ensure that all accidents and incidents are recorded and the relevant procedure is adhered to;
• Report regularly to the directors, advising her/him of any issues within the home in order that remedial action can be taken promptly;
• Ensure that all required audits are completed in a timely manner and that all relating corrective actions are carried out;
• Ensure competency and safe maintenance of all medical devices within the sphere of responsibility reporting and following up any broken/unsafe equipment or structures.

Experience

• Previous experience in a leadership role;
• Have an understanding of the need to keep up-to-date with legislation, relevant to the service;
• Confidential information relating to residents, employees and business of the home must be treated in the strictest confidence.

Personal Skills

• Excellent interpersonal and communication skills;
• Have a passion for working with people and providing person-centered care;
• The ability to lead and make decisions;
• The capacity to work under pressure and to approach work with strong problem-solving skills;
• Have good organizational skills and the ability to priorities work.