Senior Client Relationship Officer

Job Description

Company Introduction

Our client is a leading organisation in corporate services, trustees and fiduciaries.

Job Responsibilities and Duties

• Support the formation and liquidation of legal entities in Malta, including the preparation and submission of all necessary closing documents and associated formalities;
• Review and maintain a variety of corporate governance documents, such as board minutes, written resolutions, memoranda and articles of association, and powers of attorney;
• Oversee the ongoing administration of Maltese legal structures, including bank account openings and the execution of payment or investment instructions;
• Prepare and submit statutory filings with the Malta Business Registry and other relevant authorities;
• Perform other related duties as reasonably assigned to support business needs;
• Collaborate with client relationship and accounting teams to deliver exceptional service and maintain strong client satisfaction;
• Support the progress and completion of client company acquisitions and reorganisations;
• Assist in the collection and verification of KYC documentation to ensure full compliance with regulatory requirements;
• Act as the first point of contact on corporate matters for clients, shareholders, advisors, and other relevant stakeholders;
• Work closely with the Senior Manager, Corporate, to provide operational support aligned with business goals and local targets;
• Stay up to date with changes in Maltese laws and regulations, particularly regarding company law, trusts, and tax legislation, ensuring compliance across all client activities;
• Upohold the company’s values by fostering a culture of professionalism, collaboration, and respect in the workplace.

Experience

• A minimum of 5 years of relevant experience in the Trust and Corporate Services sector, as well as in accounting, tax, or audit environments;
• Hold at least a Diploma qualification in a relevant field, with higher education credentials considered a strong advantage;
• Demonstrated success managing portfolios of entities owned by ultra-high-net-worth (UHNW) families;
• Hands-on operational experience with international corporate structures and private client services.

Personal Skills

• Collaborative team player with a proven ability to navigate and connect diverse stakeholders within a fast-paced, dynamic organisation;
• Practical and detail-oriented, approaching challenges with a positive, solution-focused mindset;
• Excellent communication and influencing skills, fostering strong teamwork and cooperation;
• Innovative thinker who confidently questions the status quo while maintaining diplomacy and a collaborative approach;
• Culturally aware and experienced in working with clients and colleagues from varied national and business backgrounds;
• Adaptable to change and proactive in taking initiative to drive improvements;
• Consistently meets and exceeds performance expectations.