Account Manager (Remote)

Job Description

Company Introduction

Our client is a professional game developer.

Job Responsibilities and Duties

• Build and maintain strong relationships with clients through regular communication and meetings, fostering long-term partnerships;
• Gain a clear understanding of client business needs and provide tailored solutions that align with their objectives;
• Coordinate with internal teams to ensure the timely delivery of products and services that meet client expectations;
• Monitor client satisfaction by gathering feedback and addressing any concerns or complaints in a timely and professional manner;
• Identify opportunities to cross-sell or upsell services to support business growth and increase revenue.

Experience

• Previous experience in account management, client relationship management, or a similar role is required;
• Experience within the iGaming industry is essential;
• Experience working with game developers or operators will be considered an advantage;
• Fluency in English and at least one relevant African local language is required.

Personal Skills

• Strong interpersonal and relationship-building abilities;
• Excellent communication skills, both written and verbal;
• Client-focused mindset with the ability to understand and respond to business needs;
• Proactive and solution-oriented approach to managing accounts;
• Strong organisational skills with the ability to manage multiple priorities effectively.