Workshop Operations Lead

Job Description

Company Introduction

Our client operates within the automotive and vehicle servicing industry.

Job Responsibilities and Duties

• Oversee the day-to-day operations of the workshop, ensuring vehicle servicing, maintenance, and repair works are carried out efficiently and to high operational standards;
• Support, guide, and coordinate technicians working on commercial vehicles, and fleet-related mechanical repairs;
• Perform advanced diagnostics, fault finding, and troubleshooting on mechanical and vehicle-related issues;
• Manage workshop workflow, task allocation, and operational priorities to ensure timely completion of repairs and maintenance schedules;
• Support the ongoing development and growth of workshop operations through effective leadership and operational coordination;
• Ensure workshop procedures, safety regulations, and operational standards are consistently maintained;
• Assist with improving workshop efficiency, productivity, and service quality through practical operational improvements;
• Liaise with management regarding workshop operations, fleet maintenance requirements, and technical matters;
• Support and mentor technicians within the workshop environment, promoting strong teamwork and technical standards;
• Maintain accurate records related to servicing, repairs, diagnostics, and workshop activities.

Experience

• Minimum of 5 years’ experience within a vehicle mechanical workshop, transport, or fleet maintenance environment;
• Strong hands-on experience working on buses, vans, commercial vehicles, or large fleet vehicles;
• Strong diagnostic, troubleshooting, and fault-finding experience is essential;
• Previous leadership, supervisory, or workshop coordination experience is required;
• Experience managing workshop operations, technician workflow, and maintenance schedules;
• Strong understanding of vehicle servicing, repairs, and preventative maintenance procedures.
• Fluency in English is required; Maltese will be considered an asset.

Personal Skills

• Strong leadership and people management abilities;
• Proactive and solution-oriented approach;
• Ability to work independently and take operational ownership;
• Strong organisational and time-management skills;
• Excellent problem-solving and troubleshooting capabilities;
• Ability to perform effectively within fast-paced operational environments.