Corporate Travel Consultant

Job Description

Company Introduction

Our client is a boutique travel agency.

Job Responsibilities and Duties

• Process flights, hotels and car rental bookings via telephone and/or e-mail in an efficient and timely manner;
• Stay informed of all airline rules, regulations, and current affairs and communicate information accurately and appropriately;
• Provide clients with a high end service from start to finish;
• Maintain and assist with statistical and financial records;
• Provide sales reports to management;
• Exceed sales targets and profit goals;
• Support 24/7 environment.

Experience

• A minimum of 1 year of experience as a Travel Consultant or a similar role;
• Proven expertise in a business travel environment with a focus on business account sales;
• Exceptional knowledge of the latest trends in tourism;
• Profound understanding of IATA regulations, including proficiency in using the Central Reservation System: Amadeus;
• Demonstrated experience in handling complex ticketing, exchanges, and refunds;
• Previous exposure to international travel, especially to luxury and/or specialist destinations, is considered an asset;
• Proficiency in additional languages is advantageous.

Personal Skills

• Demonstrate a keen aptitude and genuine passion for sales within the dynamic field of travel and tourism;
• Thrive in high-pressure environments and adeptly adjust to fluctuations in travel request volumes;
• Possess the capability to effectively manage multiple tasks while maintaining a polished and professional rapport with corporate clients;
• Exhibit strong written communication, interpersonal, and organizational abilities;
• Show an outstanding attention to detail in all aspects of work;
• Embody critical thinking and problem-solving skills;
• Ability to work autonomously while still being a valuable team player.