Chief Security Officer

Job Description

Company Introduction

Our client is a leading provider of residential care services.

Job Responsibilities and Duties

• Coordinate with the Police and Maintenance Manager regarding fire alarms and safety equipment;
• Manage company vehicles and ensure compliance with safety protocols;
• Ensure comprehensive fire evacuation plans, drills, and procedures are in place, and that all residents and employees are well-informed about emergency protocols;
• Implement and monitor health and safety policies, conduct risk assessments, and address any hazards or near misses;
• Maintain all fire and health and safety logs and documentation;
• Collaborate with the Human Resources Department to train and educate employees on relevant safety topics;
• Ensure employees use the palm reader for clocking in and out, and report any misuse or malfunctions to Human Resources;
• Conduct random body searches and bag checks on employees, documenting all actions in the Security Logbook;
• Monitor and control access at the entrance, logging the presence of non-employees;
• Familiarize yourself with firefighting equipment and consult the Maintenance Manager as needed;
• Manage and perform monthly operational checks on alarm systems;
• Ensure knowledge of the locations for electricity, gas, and main systems for emergency situations;
• Oversee the upkeep and updating of all emergency signage;
• Coordinate with department heads to enhance health and safety measures and address reports of theft or misconduct;
• Supervise security arrangements for special functions, ensuring the safety and security of residents and employees;
• Conduct patrols of the premises and surrounding areas, ensuring all entrances are secure when not in use;
• Act as the key holder for sensitive areas, managing key issuance and returns with precision;
• Accompany supervisory staff needing access to Main Stores outside regular hours;
• Lead the Civil Protection team in emergencies and ensure familiarity with all emergency and evacuation procedures;
• Manage Security Officers, including assigning duties, preparing rosters, handling leave requests, and addressing departmental needs;
• Ensure the staff entrance remains clear of obstacles and follow up on reports of theft or misconduct;
• Perform daily checks on Log Books for handovers, vehicles, lost and found items, and the Security (Manager’s) Store;
• Maintain an effective staff locker system, conducting spot checks to ensure cleanliness and good condition;
• Ensure CCTV cameras are functioning properly at all times;
• Assess security needs for special functions, delegate staff, and supervise activities to ensure safety;
• Organize and conduct fire drills and staff training in evacuation procedures, firefighting, and first aid;
• Perform spot checks on First Aid boxes to confirm they are properly stocked and up-to-date;
• Arrange for the servicing of firefighting equipment with local suppliers;
• Uphold service attributes in line with industry standards and company expectations, including attentiveness to residents, employees, and visitors, prompt fulfillment of their needs, maintaining job knowledge, and resolving complaints effectively.

Experience

• Have a Bachelor of Science/Bachelor of Arts in Safety Management or a related field;
• Hold a valid certification in occupational health and safety;
• Be proficient in spoken and written English;
• Demonstrate a track record of at least 3 years as a Security Manager;
• Comprehensive understanding of legal health and safety regulations;
• Experience generating detailed reports and formulate pertinent policies;
• Sound grasp of data analysis and risk assessment methodologies.

Personal Skills

• Exceptional organizational and motivational aptitude;
• Keen attention to detail and strong observation skills;
• Outstanding communication and interpersonal talents;
• Flexibility to adapt to varying work schedules based on business needs;
• Ability to thrive and perform effectively under pressure.