Jobs in Malta

Who you are tomorrow begins
with what you do today.

Customer Service Manager

  • Full Time
  • Malta
  • €20000 - €30000
  • Customer Care, Managerial
  • Apply By: March 23, 2024

JOB ID: 44773

Required Skills
Customer Needs Customer Requirements Email German Good Phone Manner Leadership Microsoft Office Organisational and Time Management Relationship-Building Written and Oral English Communication
Job Description

Job Description


Company Introduction

Our client is a leading international e-commerce and brand creation company.

Job Responsibilities and Duties

  • Greet and communicate with customers in a warm and empathetic fashion;
  • Deliver a high level of customer service to customers via phone and emails;
  • Explain to customers the products, site and policies;
  • Keep up to date with new information and policies;
  • Build a relationship with clients providing accurate information in a timely manner;
  • Understand, guide and support clients;
  • Collaborate with other departments where necessary.


  • Fluency in English and German or another EU language, both written and verbal;
  • Previous experience in a similar role will be considered an advantage;
  • Have interest in the online sector and are eager to learn more.

Personal Skills

  • Be an excellent listener who loves giving support to people;
  • A team player that can work independently;
  • Have the ability to work under pressure.