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Customer Support Agent (Mandarin Speaking)

  • Full Time
  • Malta
  • €18000 - €20000
  • Customer Care
  • Apply By: May 19, 2023

JOB ID: 40871

Required Skills
Attention to Detail Client Relations Customer Service Mandarin Organisational and Time Management Self-motivation Teamwork Written and Oral English Communication
Job Description

Job Description


Company Introduction

Our client is a leader in investment services.

Job Responsibilities and Duties

  • Provide excellent customer support services to Chinese customers;
  • Be able to work on a night shift basis between the hours of 9.00pm until 4.00am;
  • Attend trainings, team building or other such events.


  • Fluent in English and Mandarin, both written and verbal;
  • Proven customer service skills and experience working in professional business office setting;

Personal Skills

  • Ability to engage and assist clients with a pleasant demeanor;
  • Have a customer-first attitude to deliver exceptional customer experiences;
  • Be courteous and professional in a team environment, proactively collaborating with others to help customers;
  • Excellent interpersonal communication skills, as well as strong attention to detail and time management;
  • Professional, thorough and organized with strong follow-up skills;
  • Ability to learn products, services and procedures quickly and accurately.