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Customer Support Representative
Job Description
Is able to work night shifts (at least 2 per week) to cover our Western Markets;
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Has a good understanding of what makes customer experience great;
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Has a desire to learn and develop;
What are you going to do?
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Interact with existing customers via text message interface;
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Advise on the order procedures;
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Provide assistance with the web interface;
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Handle complaints and issues;
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Cooperate with other teams to reach goals;
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