Fraud Specialist (m/f/x)
Are you analytical by nature? Does the idea of evaluating fraud risks and taking the appropriate action by using your own experience, knowledge and judgement to combat potentially fraudulent activity excite you? If so, our Fraud department may be just the place for you! The Fraud Specialist mitigates risk whilst keeping the customer in mind at all times. The role holder is responsible for reducing financial losses in order to keep costs to a minimum whilst at the same time staying within agreed KPIs.
Your playing field:
- You will create and maintain reports and dashboards for Fraud and other related subjects including data mining, analysis and investigation
- You monitor fraud alerts, ensuring the best fraud practices with the least impact on productivity.
- You’ll monitor all risk rules and create new ones and optimise present ones when needed to reduce workload for the team.
- You will work closely with the department Trainer to train and mentor the operational teams with the aim of keeping financial loss to a minimum and optimising skill levels within the teams.