Front Office Administrator (Maltese Speaking)
Required Skills
Administration Answering Telephones Customer Service Invoicing Maltese Microsoft Office Monitoring Multi-Tasking Oral Communication Receptionist Time Management VAT Written and Oral English CommunicationJob Description
Job Description
Company Introduction
Our client is a leading player in the security sector.
Job Responsibilities and Duties
- Greet and welcome visitors as soon as they arrive at the office;
- Direct visitors to the appropriate person and office;
- Answer, screen and forward incoming phone calls in a timely and courteous manner and provide information to caller inquiries;
- Ensure reception area is tidy and presentable, with all necessary stationery and material;
- Provide basic and accurate information in-person and via phone/email;
- Receive, sort and distribute daily mail/deliveries;
- Maintain office security by following safety procedures and controlling access via the reception desk;
- Order front office supplies and keep inventory of stock;
- Up sell and/or cross sell products within the Company’s portfolio;
- Over the counter sales and issue quotations for domestic products;
- Monitor and replenish stock in a timely manner;
- Keep updated records of office expenses and costs;
- Perform other clerical receptionist duties such as filing, photocopying, and scanning;
- Responsible for the petty cash and daily reconciliation of petty cash;
- Issue invoices and VAT receipts for handled sales;
- Maintain customer’s trust relationship by keeping service information confidential;
- Attend any training provided by the Company and undertake the respective assessments accordingly;
- Any other duties as may be necessary from time to time, and any other duties as assigned by the line manager.
Experience
- Previous work experience as a Receptionist, Front Office Representative or similar role;
- Be proficiency in Microsoft Office;
- Have hands-on experience with office equipment;
- Have excellent written and oral proficiency in both Maltese & English.
Personal Skills
- Professional attitude and appearance;
- Solid written and verbal communication skills;
- Ability to be resourceful and proactive when issues arise;
- Excellent organizational skills;
- Multitasking and time-management skills, with the ability to prioritize tasks;
- Customer service attitude.