Logistics Coordinator (Maltese Speaking)
Required Skills
Coordination CRM Customer Needs Customer Requirements Logistics Maltese Microsoft Office Operations Organisational Organisational and Time Management Problem Solving Teamwork Written and Oral English CommunicationJob Description
Job Description
Company Introduction
Our client is a leader in Malta’s renewable energy sector.
Job Responsibilities and Duties
- Oversee all operations vis-à-vis the customer and third parties in relation to installations, repairs, and servicing;
- Maintain and update the database with customer information;
- Create and present detailed reports;
- Direct potential sales leads to the Sales Representatives;
- Address any customer queries and complaints;
- Question customers to understand their requirements and preferences;
- Assist the Technical department in planning and scheduling;
- Analyse and optimise Operational procedures;
- Note customer requirements or orders and process them to the concerned department;
- Maintain a record of day-to-day calls and interactions;
- Organize and manage the logistical operations;
- Ensure all documentation is prepared, reviewed, and actioned in a timely manner;
- Liaise with all the operational departments.
Experience
- Proven work experience of 1+ years in a similar role;
- Excellent written and verbal communication skills both in Maltese and English;
- Be proficient in the use of Microsoft Office and any other CRM software.
Personal Skills
- Have strong presentation and negotiation skills;
- Be patient;
- Have time management and organizational skills;
- Ability to work independently and collaboratively
- Excellent interpersonal and problem-solving skills
- Be customer centric.