Salesforce Administrator
Required Skills
Agile Communication Multi-Tasking Oral Communication Problem Solving Salesforce Support Teamwork TrainingJob Description
Job Description
Company Introduction
Our client is an international company that provides risk management and payment solutions across multiple overseas jurisdictions.
Job Responsibilities and Duties
- Manage and maintain the Salesforce platform including custom objects, fields, page layouts, security settings, and workflows;
- Provide day-to-day administration and support for users including resolving issues and managing data quality;
- Design and implement reports, dashboards, and processes to support key business functions;
- Collaborate with cross-functional teams to gather requirements and design solutions to meet business needs;
- Manage and deploy customizations, enhancements, and new releases;
- Provide training and support to end-users and ensure adoption of Salesforce best practices.
Experience
- Have at least 2+ years of experience as a Salesforce administrator;
- Strong knowledge of the Salesforce platform and its functionalities;
- Ability to design and implement reports, dashboards, and workflows;
- Knowledge of Agile project management methodologies;
- Salesforce certification (ADM201, Advanced Admin) will be considered an asset;
- Experience with Apex, Visualforce, and Lightning will be considered an asset.
Personal Skills
- Excellent problem-solving, critical thinking, and communication skills;
- Ability to work effectively with cross-functional teams and manage multiple projects.