Jobs in Cyprus

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Senior Banking and PSP Relationship Manager

  • Full Time
  • Malta
  • €35000 - €48000
  • Financial Services
  • Apply By: May 19, 2023

JOB ID: 39289

Required Skills
Attention to Detail Communication Multi-Tasking Negotiation Organisational and Time Management
Job Description

Job Description

Company Introduction

Our client is a leading iGaming company.

Job Responsibilities and Duties

  • Come-up with proposals regarding payment methods;
  • Conduct negotiations of rates and terms of contract with prospecting PSPs;
  • Research and analyse new payment methods according to the current business needs and growth strategy;
  • Develop a networking plan and check in on new and existing contacts regularly;
  • Ensure the merchant agreements details match with negotiated terms;
  • Research and negotiate account openings and terms with banks;
  • Advise on use of APMs and exclusive processing solutions;
  • Follow up on market’s dynamic, always stay up to date with trends in payments industry;
  • Help to assess the impact of launching new payment method on cash flow;
  • Advise on optimising the routing of payments transactions;
  • Participate in team meetings to evaluate the current needs for payment methods and back up options; bring them to the internal discussions with relevant stakeholders;
  • Prioritise needs for the solutions in line with business needs and planned expansion;
  • Advise on global payments strategy to ensure no-downtime, attractive and innovative processing system is in place;
  • Assist in monitoring performance and acceptance ratio of newly implemented solutions;
  • Maintain documentation of payment methods prospects and offers;
  • Report to the Head of Fraud and Payments.


  • At least 5-8 years of experience within the online payments industry;
  • A minimum of 3 years of experience regarding high risk businesses (eg. online entertainment, iGaming, multi-level marketing, bookmaking);
  • Experience in sales and onboarding in the online payments industry;
  • Fluent in written and spoken English;
  • Fluent in any other European Language will be considered an asset;
  • Strong presence in B2B sector, with focus on building and managing relationships;
  • Excellent understanding of payments industry and international regulations (MID, gateways, routing, aggregators, acceptance ratio, tokenization, chargeback, PCI DSS, PSD2, SCA, 3DSv.2,etc.);
  • Familiarity with various pricing models (IC++, MDR, Rolling Reserve, etc,);
  • Experience with building and analyzing PSP performance reports.

Personal Skills

  • Excellence in growing business network;
  • Outstanding negotiation and networking skills;
  • Excellent communication and problem solving skills;
  • Ability to determine and work with priorities;
  • Ability to work under pressure, in fast paced environment;
  • Great flexibility and adaptability; team-player;
  • Demonstrate ethics and integrity in business practices.