Team Lead Payments & Fraud (m/f/x)
Your playing field:
- You will supervise and monitor the team and ensure that productivity is well managed whilst at the same time ensuring high levels of motivation and high-quality deliverables.
- You will be the main point of contact of internal stakeholders and take ownership of all operational payments and fraud related matters.
- You will compile and distribute regular reporting on team performance to internal stakeholders.
- You will manage the prioritisation and distribution of tasks and access to necessary tools to ensure that all SLAs and targets are being met.
- You will manage team schedules, leave requests and support in handling any employee issues.