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Vehicle Rental Agent

  • Full Time
  • Malta
  • €16000 - €17000
  • Sales
  • Apply By: October 7, 2023

JOB ID: 42786

Required Skills
Client Networking Communication Confidence Customer Needs Customer Requirements Multi-Tasking Negotiation Oral Communication Persistence Relationships Sales
Job Description

Job Description

Company Introduction

Our client is a market leader in commercial vehicle imports & exports, and vehicle servicing.

Job Responsibilities and Duties

  • Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer;
  • Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs;
  • Provide excellent customer service in all customer contact situations;
  • Meet all sales and service standards;
  • Complete administrative tasks including daily lists to assist the branch;
  • Communicate via telephone and email in a friendly and helpful manner;
  • Assist branch with returning and turnaround of vehicles as needed;
  • Ask about customer experience with Enterprise;
  • Record feedback to improve future rental experience;
  • Check incoming vehicles and direct customer to counter for completion of rental;
  • Keep lot organized for ease of access and traffic flow;
  • Perform other job duties as assigned to meet the business needs.


  • A minimum of O' level Education;
  • Have customer service or sales experience.

Personal Skills

  • Have excellent communication skills;
  • Exceptional interpersonal and relationship building skills;
  • Ability to follow defined service and sales processes;
  • Strong organizational skills and the ability to multi-task.