Jobs in Malta

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WordPress Support Specialist

  • Full Time
  • Malta
  • DOE
  • IT Software
  • Apply By: June 30, 2023

JOB ID: 41722

Required Skills
CSS Customer Needs Customer Requirements Customer Service HTML WordPress Written and Oral English Communication
Job Description

Job Description


Company Introduction

Our client is a leading Web Development company.

Job Responsibilities and Duties

  • Help customers manage/update contents;
  • Respond to customers who report issues;
  • Work closely with Account Managers;
  • Handle issues in a timely manner;
  • Explain technical issues in a polite and understanding manner;
  • Handle custom development requests.


  • At least 1+ years of experience with WordPress;
  • Ability to write and understand custom CSS;
  • Ability to write and understand HTML;
  • Familiar with tools like HelpNinja, Trello, Asana, Github, and Slack;
  • Troubleshooting experience;
  • Ability to write and understand PHP;
  • Ability to write and read jQuery, Javascript, and any JS framework;
  • WordPress plugin development experience;
  • WordPress theme development experience;
  • Have excellent oral and written English;
  • Previous remote working experience.

Personal Skills

  • Empathy for customers;
  • A curiosity to learn and grow;
  • Polite and understanding;
  • Passionate about providing excellent support.