Travel Consultant (Night Shift and Remote)

Job Description

Company Introduction

Our client is a boutique travel agency.

Job Responsibilities and Duties

• Issue, exchange, and refund tickets in Amadeus;
• Calculate changes/refunds in air tickets;
• Cooperate with consolidators;
• Add extra services to air tickets;
• Issue low-cost/local carrier tickets;
• Issue insurances;
• Handle payment confirmations from customers;
• Post invoices;
• Manage other ad-hoc administration duties.

Experience

• Previous experience in the travel industry;
• Be fluent in English;
• Be proficient in Amadeus;
• Knowledgeable in MS Office.

Personal Skills

• Willingness and ability to work night shifts;
• Demonstrate excellent organizational skills and strong interpersonal abilities;
• Capable of thriving in time-sensitive environments.