Job Description
Our customers are our main focus. And we love what we do. We love football. It drives us to always provide our customers with the best possible gaming experience and to ensure that they play in a safe environment and within their limits. Do you want to use your passion for sports and communication in your job? Do you like to work analytically? In that case, we need you as CRM Account Manager. To make our services better every day. To achieve Tipico’s mission.
Your playing field:
- Customer focus. Our customers are important to us. You will maximise the customer experience and life-time value by ensuring that customers play within their limits and in a safe environment by following the best AML and RG practices.
- Exclusive. You will offer pro-active 1:1 treatment including personalised offers.
- Tracking. You will monitor, track and analyse the financial effectiveness of campaigns through regular reporting to contribute to Tipico’s success and make us better every day.
- Teamwork. We work as #oneteam. You will align closely with other teams to ensure overall best possible customer experience.