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Jobs in Malta

Who you are tomorrow begins
with what you do today.

CRM Campaign Executive

  • Full Time
  • Malta
  • DOE
  • Brands
  • Apply By: February 3, 2023

JOB ID: 39002

Job Description

We are happy to see that we have managed to catch your attention – because that’s exactly what we want to do, catch great candidates’ interest so that they apply for exciting jobs at ComeOn Group.

Join us as our next CRM Campaign Executive

We are looking for a visionary leader with a strategic business mindset to join us as our CRM Campaign Executive.

In our Campaign Execution team, we are looking for someone who has a good understanding of back end systems and who has worked in online gaming in Operations, Customer Service, Payments, CRM or any other similar area.

You already have a good understanding of campaigns, and you also have an interest in the intricate details and the technical side of how campaigns work. The role will mainly revolve around the setting up of bonuses and other customer reward driven campaigns for Casino, Live Casino and Sports. The campaigns you create will be targeted towards customers in multiple markets and across brands, aimed at increasing the activation, loyalty and retention rates of our customers. Working towards set targets and deadlines as part of a team is essential to the role.

To start with you will learn the essentials to creating a campaign over the first few months. As you become an expert in the area, it is expected that you use this knowledge to assist with the updating of flows and practices to improve efficiency.

We think you’ll fit right in if you enjoy and thrive in a rapid and ever-changing environment. The saying “roll up your sleeves” could not suit better to describe both the role and our company culture. At ComeOn, we welcome fast footed, smart, reliant, and resilient team players who are eager to find solutions and solve problems. Does this sound like you? Keep reading…

Requirements

Your key responsibilities

Setups

  • Implements targeted marketing campaigns according to briefs, aimed at increasing the customer activation, conversion and retention
  • Manages the technical side of campaign setups (such as setting up bonuses, free spins, segmenting customer groups and crediting other customer rewards)

Third party relations

  • Manages all this through our and our partner backend systems (such as Net Entertainment Casino Module™, Microgaming Quickfire iQ, Yggdrasil Gaming, Play’n GO and SBTech and strong Excel skills.
  • Assists with the testing of new providers and features as these are introduced to the backend system.

Co-ordination with campaign team

  • Works closely with the CRM team and other units within the team to ensure campaigns are coordinated and delivered accurately
  • Works towards set targets and deadlines
  • Improves the work flows and suggest improvements

Skills & Requirements

You have been working in online gaming for a year or two. Now you want to build on this experience by joining the team responsible for the creation of the campaigns run across our sites. Creating bonuses, free spins and free bets, among others, as well as assisting the segmentation of customer target groups will be part of your normal day-to-day activities, managed via tools such as Google Drive, our backend systems and those of our partners. Strong attention to detail is not just a cliché, but a must when it comes to this role where even the smallest mistake can become costly. You are extremely focused and punctual even when faced with tight deadlines and busy days.

Sharing your knowledge and insight is something you already do, so doing more of that in this new team is also expected. You are proactive and take initiative on one hand and are excited by the prospect of learning from those around you on the other. This collaboration is possible by being a team player; listening, understanding and communicating efficiently with your closest colleagues as well as other teams internally. Finally, being target-driven and results-focused are characteristics that you can relate to.

Benefits

At ComeOn Group we put a lot of trust in every individual, we know that if we get the tools and space to do what we do best, we will be both happy and deliver great things. This is why we have some of the greatest minds in the industry working here! We focus on team-work, innovation, creativity and having fun, that’s why our values tell us how we should get things done!

Additionally we’ve got:

  • Wellness Allowance
  • Private healthcare
  • Bonus scheme
  • Team Events
  • Hybrid Office Set up

These benefits are subject to change & may be limited due to Covid-19.

Great place to work

ComeOn Group in short

Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Operating more than 20 brands on its proprietary platform providing a secure, innovative and entertainment-led player experience across casino and sports betting. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.

So what can you expect from ComeOn as a place of work?

At ComeOn, we have adapted a Hybrid Work model which means that we offer our employees an option to pick their workstation for the day. Want to work from the office a few days a week and some days from home? That’s totally fine with us! ComeOn is known for their inviting and vibrant offices that offer creative areas for collaboration and desk set-ups designed for a Hybrid Work model. When you visit one of our offices you will always be welcomed by a friendly face that will take good care of you. It’s our curiosity that drives our innovative business forward and we work hard in a #runtogether spirit and we always make sure to top it up by #havingfun! You will not regret picking ComeOn as your next place of work.

Want to know more about us just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!

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ComeOn Group winner of 2021 IGA Awards:

The ComeOn Moment

That moment when right before the roulette ball stops, or during when the penalty shoots out in the world cup final, when time slows down, when every heartbeat can be felt, when you think, whisper or scream ComeOn, ComeOn, ComeOn!

You don’t have to be a gambler to work at ComeOn Group, but you have to understand the power of having something at stake, with the potential to win or lose. We have all experienced this, if not with money on the table, maybe it was our hearts!

#WeareComeOn