Customer Relations Executive (Maltese Speaking)
Required Skills
Client Networking Client Relations Customer Needs Customer Requirements English Italian Maltese Organisational and Time Management Time ManagementJob Description
Job Description
Company Introduction
Our client is a leading import and distributor of bespoke furniture.
Job Responsibilities and Duties
- Responsible for the wellbeing of the clients by making sure that their experience at the company will continue to be dealt with professionally;
- Keep the client updated with the process flow of their order;
- Assist in preparation for the delivery and installation process;
- Follow and handle queries and complaints;
- Ensure that customers requiring after-sales service are followed up and that their needs are addressed as quickly as possible.
Experience
- Competent computer skills and experience with Microsoft Office;
- Fluent in Maltese, English and possibly Italian;
- Previous experience in a similar role would be considered as an asset;
- Currently living in Malta.
Personal Skills
- Committed and reliable person with a flexible work approach;
- Good organizational and time management skills.