Customer Relations Officer
Required Skills
Client Networking Client Relations Communication Confidence Customer Needs Customer Requirements Maltese Microsoft Office Organisational and Time Management Persistence Relationships Sales Written and Oral English CommunicationJob Description
Job Description
Company Introduction
Our client is a leading import and distributor of bespoke furniture.
Job Responsibilities and Duties
- Make sure that the clients experience at the company will continue to be dealt with professionally.
- Keep the client updated with the process flow of their order;
- Assist in preparation for the delivery and installation process;
- Follow and handle queries;
- Ensure that customers requiring after-sales?service are followed up and that their needs are?addressed as quickly as possible.
Experience
- Have very good computer skills;
- Have experience with Microsoft Office;
- Be fluent in English and possibly Maltese;
- Previous experience in a similar role would be considered an asset.
Personal Skills
- Have good organizational skills;
- Be client-oriented;
- Have time management skills;
- Have good communication skills and excellent telephone manners;
- Be committed and reliable.