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IT Operations Officer

  • Full Time
  • Malta
  • DOE
  • Insurance, IT Technical
  • Apply By: May 21, 2023

JOB ID: 41431

Required Skills
Backups Communication Domain Services Maintenance tasks Meeting Planning Networking Problem Solving Reporting Server Infrastructure Written and Oral English Communication
Job Description

Job Description

Company Introduction

Our client is a leader in the insurance industry.

Job Responsibilities and Duties

  • Provide first line support for local users;
  • Troubleshooting IT problems and suggesting solutions;
  • Installation and configuration of laptops;
  • Network and equipment and IT Stock management;
  • Induction of new users who join the company in IT related tasks;
  • Assist with the IT configuration processes;
  • Manage the monthly closing and reporting;
  • Manage the creation of Master Policies, Local File Server Backups, audio files configuration and uploads and external hosting, including KPI and Incident Management;
  • Coordinate monthly meetings with external entities
  • Handle Domain management topics;
  • Generate, maintain and periodically revise documentation related to systems and processes run within the company;
  • Assist or/and update the IT Operations Manager on topics being managed;
  • Advice and/or guide the IT Operations Manager on topics related to strategy;
  • Operate within the Local IT Department team as a team player;
  • General Backup of IT Operations Manager and other members of the IT Team as needed.


  • Preferably a Bachelor's degree in IT and/or a minimum of 2 years’ work experience in a similar environment.
  • Knowledge of SQL is a must

Personal Skills

  • Excellent English communication skills, both written and spoken;
  • Able to produce technical documentation;
  • Accurate and systematic in doing the job;
  • Proficient in IT-related international standards, policies, methods and techniques;
  • Be able to work independently and under limited supervision.