Jobs in Malta

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Operations Manager

  • Full Time
  • Malta
  • €30000 - €34000
  • Customer Care, Managerial, Operations
  • Apply By: November 24, 2021

JOB ID: 30623

Required Skills
Budgeting Business Administration Communication Financial Statements Leadership Recruitment Training
Job Description

Company Introduction

Our client is leading in media and advertising.

Job Responsibilities and Duties

  • Formulating strategy, improving performance, procuring material and resources and securing compliance;
  • Mentor your team members, find ways to increase quality of customer service;
  • Ensure all operations are carried out in an appropriate, cost-effective way;
  • Improve operational management systems, processes and best practices;
  • Oversee purchasing and logistics;
  • Formulate strategic and operational objectives;
  • Examine financial data and use them to improve profitability;
  • Manage budgets and forecasts;
  • Perform quality controls and monitor production KPIs;
  • Recruit, train and supervise staff;
  • Effectively lead, manage, train and motivate staff to the agreed procedures and standards;
  • Support, mentor and aid staff within their development in their respective roles;
  • Find ways to increase quality of customer service;
  • Ensure customer care and client satisfaction are maintained;
  • Provide solutions that address performance issues in a timely and effective manner;
  • Routinely visit retail establishments and the company policies are maintained;
  • Ensure the company processes are legally compliant on all sites;
  • Analyse the operational and financial records sales performance of the business and determine what strategy to adopt.


  • At least 2 years' experience in a similar role;
  • Experience budgeting and forecasting;
  • Holding a in Business Administration / Management is considered a plus.

Personal Skills

  • Excellent written and verbal communication skills in English;
  • Good strategic planning, prioritising, organisation and time-management skills;
  • Familiarity with business and financial principles;
  • Leadership ability.