PSP Specialist (m/f/x)
Are you analytical by nature? Do you describe yourself as a ‘Techie’ with pride? The purpose of this role is to report on PSP performance, whilst supporting new integrations and optimisation of existing ones. The PSP Specialist will assist in ensuring new strategic projects are in line with operational needs, functionalities and legal requirements and will also manage the payment technical backlog and the communication with Protech (technical department) and perform the necessary product testing.
Your playing field:
- You will ensure customer facing departments are informed and prepared for the launch of new payment methods and systems by organise and deliver training to Customer Operations colleagues on new payment integrations, methods and functionalities.
- You will support in the re-evaluation and implementation of payments systems and process enhancements.
- You will prepare and maintain payments documentation regarding the internal processes, procedures and general information.
- You’ll act as support and back-up to the Payment and Fraud Manager and be the point of contact for internal stakeholders, assisting with queries related to meeting both business and legal requirements.