Rental Sales Agent

By Broadwing Recruitment Agency

JOB ID: 31827

Client Networking Communication Confidence Customer Requirements Driving License English Microsoft Office Persistence Problem Solving

Our client are a market leader in commercial vehicle imports & exports, and vehicle servicing.

Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer;
Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs;
Provide excellent customer service in all customer contact situations;
Meet all sales and service standards;
Complete administrative tasks including daily lists to assist the branch;
Communicate via telephone and email in a friendly and helpful manner;
Assist branch with returning and turnaround of vehicles as needed;
Ask about customer experience with Enterprise; recording feedback to improve future rental experience;
Discreetly check incoming vehicles and direct customer to counter for completion of rental;
Keep lot organized for ease of access and traffic flow;
Perform other job duties as assigned to meet the business needs.

A minimum o O level Education;
At least 1 year of customer service or sales experience;
Experience meeting sales quotas or working in highly commissioned positions preferred;
Have a valid driver's license with a clean driving record.

Excellent verbal and written English communication skills, any other languages will be considered an asset;
Exceptional interpersonal and relationship building skills;
Ability to follow defined service and sales processes;
Strong organizational skills and the ability to multi-task;
Ability to manage stressful or unusual situations to maintain good customer service;
Basic computer navigation skills and knowledge of Microsoft Office applications;
Ability to work 40 hours per week including day and/or evening hours.