Sales Agent
Required Skills
Communication Customer Requirements Maltese Microsoft Office Written and Oral English CommunicationJob Description
Job Description
Company Introduction
Our client is a private transportation company.
Job Responsibilities and Duties
- Keep up with new rates and services;
- Sell all available fares and credit top-ups to the company’s various sales outlets;
- Handle cash, top-ups and closeout sales at the end of each working shift according to the current reconciliation Sales Policy;
- Maintain self-organisation on stocks and any other materials required to perform duties effectively;
- Assist customers with queries and striving to improve customer satisfaction through excellent customer service;
- Effectively communicate our policies to customers and ensure this knowledge is current and accurate according to the company’s revisions and updates;
- Project a safe and welcoming attitude towards customers.
Experience
- Have at least an O’ level of education;
- Be proficient verbally and written in both, English and Maltese;
- Familiarity with Microsoft office;
- Experience in sales or a similar position in the service industry will be considered an asset.
Personal Skills
- Confident and charismatic approach to customers;
- Be a reliable and energetic person.