fbpx

Jobs in Malta

Who you are tomorrow begins
with what you do today.

VoIP Developer

  • Full Time
  • Malta
  • €50000 - €60000
  • IT Technical, Technical
  • Apply By: September 18, 2021

JOB ID: 30072

Required Skills
Analytical Arabic Business Customer Requirements Reporting Written and Oral English Communication
Job Description

Company Introduction

Our client is an outsourcing company specializing in the management of strategic activities.

Job Responsibilities and Duties

  • Providing to the business mobilelandline numbers from our main target markets;
  • Negotiating prices and quality improvements with providers;
  • Searching for new providers;
  • Working with providers in fixing issues, related to quality and numbers malfunction.
  • Analyzing the target markets and proposing improvements;
  • Monitoring the numbers and answer rates;
  • Proposing numbers changes, with the same country or other;
  • Advising the business;
  • Analyzing the VoIP services usage and provider reports to the business;
  • Advising in Designing VoIP network solutions;
  • Developing and writing documentation;
  • Carrying out activities in strict compliance with all procedures and regulations of the employer;
  • Executing all company provisions that are following the labor law and legislation.

Experience

  • At least 2 years' experience in call center or similar business type;
  • Experience and connections with GCC, LATAM and EU VoIP and Telecom providers;
  • Education – secondary or higher with economic / technical / language profile/ BA;
  • Experience with Business Analytics and Reporting.

Technical Skills

  • Excellent written and verbal communication in English
  • Arabic or Spanish language will be considered an asset;
  • Excellent computer literacy;
  • Ability to solve problems in the course of work;
  • Ability to work in a team and independently.