Head of Data Management and Business Information

Job Description

Company Introduction

Our client is a company that provides innovative banking and payment solutions.

Job Responsibilities and Duties

• Develop and lead the Group's data strategy, promoting a data-driven culture to support business growth and informed decision-making;
• Establish, implement, and maintain the Group's Data Governance Framework, including data policies, standards, procedures, and accountability structures;
• Oversee data quality management by implementing validation processes, monitoring data quality metrics, and ensuring data accuracy across the organisation;
• Ensure compliance with data privacy, security, retention, and storage requirements in line with applicable regulations, including GDPR and DORA;
• Develop and maintain metadata management processes, including data dictionaries, business glossaries, and data asset inventories;
• Lead data governance initiatives, delivering training and awareness programmes to promote best practices across the business;
• Identify, document, and manage operational, regulatory, legal, and business data requirements across all departments;
• Oversee the implementation and maintenance of regulatory reporting solutions, ensuring accurate and timely submission of required reports;
• Ensure the accuracy and availability of data supporting financial reconciliations, transaction monitoring, and financial crime reporting;
• Design, implement, and maintain Business Intelligence (BI) and Management Information (MI) solutions, including dashboards, reporting tools, and analytical reports;
• Manage data platforms, reporting solutions, and third-party vendors, ensuring continuous improvement, system optimisation, and service delivery;
• Act as the primary point of contact for data-related vendors, processors, and external stakeholders, managing system configurations, issue resolution, and change requests;
• Monitor vendor performance and ensure compliance with agreed service level agreements (SLAs);
• Provide subject matter expertise on data capabilities, reporting requirements, and processor integrations to support business initiatives and strategic projects;
• Oversee the development and maintenance of database structures, APIs, cloud-based data platforms, and ETL/ELT processes;
• Coordinate data validation and reporting testing for new products, services, and system enhancements;
• Lead, mentor, and develop the Data Management team, promoting high standards of data quality and technical capability;
• Drive initiatives supporting Artificial Intelligence (AI) and Machine Learning (ML) readiness through effective data governance and management;
• Deliver ad hoc reporting, analysis, and strategic data projects as required by senior management.

Experience

• Hold a MQF Level 6 Bachelor's degree or higher in Computer Science, Information Systems, Data Science, or a related field;
• Minimum of 6 years' experience in Data Management, Business Intelligence, Data Governance, or a similar senior role;
• Previous experience managing teams and leading data governance initiatives;
• Strong background within Financial Services, Banking, Electronic Money Institutions, or the Payments industry;
• Experience with card issuing, payment processing, and Visa and Mastercard environments;
• Strong knowledge of regulatory frameworks including PCI DSS, GDPR, DORA, CESOP, FATCA/CRS, Financial Crime reporting, PSS, and Scheme reporting;
• Experience with data platforms, cloud technologies, APIs, database design, and ETL/ELT processes;
• Advanced knowledge of SQL, Power BI, DAX, Python, and other data analysis and reporting tools;
• Experience implementing Business Intelligence and Management Information reporting solutions.

Personal Skills

• Strategic thinker with strong analytical and problem-solving abilities;
• Excellent leadership and people management skills;
• Strong communication skills with the ability to present technical information to non-technical stakeholders;
• Excellent stakeholder management and relationship-building skills;
• Ability to manage multiple projects and priorities while meeting deadlines;
• Proactive, innovative, and results-driven approach;
• High attention to detail with strong commercial awareness;
• Ability to make sound, risk-based decisions in a fast-paced environment.