Technical Sales Executive

Job Description

Job Description

Company Introduction

Our client is a leading player in the security sector.

Job Responsibilities and Duties

• Developing an order winning strategy;
• Reviewing and managing the customer’s enquiry into a costed workable solution;
• Developing costing as part of the proposal process and carry out valued-engineering designs;
• Reviewing administrative, technical specifications;
• Submitting a detailed response to the enquirer documentation;
• Attending site visits and carry out site surveys as may be necessary;
• Acting as a project leader during an installation of the systems sold where necessary;
• Following up submitted quotes with clients;
• Attending resultant calls for negotiations with the customer and convert those opportunities into purchase orders / contracts / sale confirmations;
• Networking and building relationships with clients, consultants and other contractors;
• Acting as the company’s internal contact point for the customer;
• Interpreting concept drawings and presenting layout concepts to clients and other project managers if involved;
• Handling multiple enquires in a busy environment;
• Monitoring & reviewing workload schedule and communicate with the Department Manager when issues are envisaged;
• Following-up payments of deposits with clients for confirmed orders;
• Prepare and carry out detailed handovers backed with documentation in a timely manner for projects;
• Researching of new products and solutions and engaging business with new suppliers and sub-contractors;
• Creating new project opportunities within (upselling) and outside (cross-selling) the contract scope (Variations);
• Oversee internal processes, equipment being used, and the working environment are all conductive to producing a high-quality service;
• Ensure compliance with the company’s management policies and procedures;
• Maintaining all data updated and ensure proper sorting of documents including client acceptance;
• Properly document and file all created, received, and submitted files, including supplier quotations and correspondence with suppliers and clients, as per department processes;
• Ensure proper sorting of technical and non-technical documents;
• Source, negotiate, and manage old stock discounts and offers;
• Ensure that customer satisfaction and service levels are maintained at all projects levels;
• Maintain effective communication with customers, suppliers and colleagues;
• Offer customer service to maintain a high level of customer satisfaction;
• Providing effective feedback;
• Promote & maintain awareness and compliance of health and safety in accordance with best practice and legal requirements.

Experience

• Previous experience in a similar role;
• Previous experience in reviewing financial statements and data;
• Previous experience preparing and controling project budgets;
• Previous experience monitoring and managing KPI’s.

Personal Skills

• Have excellent communication skills;
• Have time management skills;
• Be a team player;
• Have planning and organisational skills;
• Have leadership skills;
• Be confident, and attentive to detail.