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Jobs in Malta

Who you are tomorrow begins
with what you do today.

Technical Support Technician (Maltese Speaking)

  • Full Time
  • Malta
  • DOE
  • IT Technical
  • Apply By: October 7, 2023

JOB ID: 43191

Required Skills
Bachelor Degree in Communications Communication Electrical Electrical Engineering Engineer English Information Technology Maltese Microsoft Office Oral Communication Telecommunications Written and Oral English Communication
Job Description

Job Description

Company Introduction

Our client is leading communications services company.

Job Responsibilities and Duties

  • Provide first level technical support to Corporate Clients on internet, telephony and other corporate services;
  • Support SMS Aggregator business in fault resolution;
  • Troubleshoot any pertaining issues in conjunction with the customer and internal teams;
  • Liaise with other sections within the Technology Department in order to carry out the support function;
  • Liaise with the Care Department on customer related problems and requests;
  • Maintain and upkeep the necessary documentation;
  • Undergo staff training as required by the company.

Experience

  • Good knowledge of Microsoft Office software suite;
  • Fluent in both Maltese and English language;
  • Knowledge in Networking or Telecommunications Systems would be considered an asset;
  • A Diploma in Computing, IT, Engineering or Communications will be considered an asset.

Personal Skills

  • Strong troubleshooting skills;
  • Strong Communication and interaction skills.